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frequently asked questions

 

Education and Training Opportunities

Is there any limit to the number of classes I can register for?
We do not have a limit, but you should check with your supervisor. Your immediate supervisor must approve attendance for educational programs.

What classes are offered this semester?
The current list of classes can be found on the educational offerings schedule page.

How should I decide what classes to take?
A good practice is to talk it over with your supervisor to see what skills would be beneficial to bring to your present or future career path, or consult with one of the specialist in the division of staff development and training.

Do I have to make up the time?
Time away from the job to attend approved job-related training programs does not have to be charged to accrued time or made up.

Do I have to be a supervisor to take the supervisory/management classes?
The supervisory/management classes are designed for people who are presently in supervisory positions and will be most beneficial to those who can immediately apply the information and concepts learned. These classes could also prove beneficial to those who are about to become supervisors, and their attendance is encouraged. Others should wait until their careers include (or are soon to include) supervisory responsibility.

Who is eligible to take classes?
All employees of the UConn Health Center.

Can I have the handouts without coming to class?
The handouts for most classes are designed to be used in training and would not be meaningful without class attendance. We, therefore, prefer to provide handouts only to those in attendance, which have the benefit of processing the course contents within a classroom setting under the direction of a qualified instructor.

How can I make sure that my employees get the most from training?
The supervisor has a major responsibility in the success of employee training. Their responsibilities include:

  • Preparing the trainee for training by emphasizing the importance of training and setting clear expectations;
  • Discussing and reviewing new knowledge with the trainee;
  • Providing opportunities for practicing new skills;
  • Encouraging and supporting the trainee during skill building phases;
  • Celebrating staff development.
What is expected of me when I attend a class?
We ask that prior to registration for a class or a module that you are able to make the time commitment that is associated with the training.

In some cases, you may be asked to do some preliminary work prior to attending the first class or module. Homework may also be assigned in some cases.

Where are the classes held?
Classes will be held in various locations. A broadcast message will go out indicated the course offering, date, time, and location where it will be held, as well as, accessing the link to the educational offerings schedule.

 

Employment

 

Where do I review the open positions?
Position vacancies can be viewed on the Employment Opportunities page. Computer terminals are available for public use in the Human Resources reception area. Paper copies of the job bulletin can be obtained in Human Resources and are also posted in several locations around the campus.

How often are the job postings updated?
The site is updated every Thursday morning.

How do I apply once I identify a position I am interested in?
See the "How to Apply" page for more information.

Do I need to send a cover letter with my resume?
We suggest that applicants submit cover letters with their resumes because additional skills can be obtained from the cover letter.

How can I confirm that you have received my resume?
You should receive an acknowledgement card within two weeks of the date your resume was received.

How do I know if a job I see listed is still open?
All jobs that are posted are open. Each position posted indicates a closing date.

Do you accept general resumes?
Yes, but we strongly encourage you to apply for specific positions whenever possible. General resumes are entered into our applicant tracking system and referred to hiring departments only upon request.

If my address changes, do I need to submit a new resume?
Yes. It is important that we have the most up-to-date information.

How do I find out the status of my application?
Although individual positions can vary, searches take approximately 6 to 8 weeks to complete, so try to be patient. If you have specific questions regarding your candidacy, please contact our front desk at 860-679-2426.

If I am interested in several positions, is one resume sufficient?
Yes, and please indicate the search code of each position you are applying for.

If I am interested in a specific position, is it okay to contact the department directly?
You should not contact the department directly. If you have questions regarding the position, you should contact the Human Resources Officer recruiting for the position.

What if I am interested in working at UConn, and I want to make an appointment for an informational interview?
Informational interviews are conducted whenever possible, by appointment. Please call 860-679-2426 and inform the front desk of the area/positions you are interested in. They will connect you with the appropriate Human Resources Officer.

What if I am interested in faculty positions?
The Human Resources Office does not handle academic faculty appointments. For information on faculty positions that are open, please contact the Medical Dean's Office at 860-679-2413 or the Dental Dean's Office at 860-679-2808.

How do I go about becoming a temporary employee?
We have intermittent requests for short-term temporary help. If you are interested in temporary opportunities, please submit your cover letter and resume indicating your request and your availability. We will contact you if an assignment opens that matches your skills and availability.

Will I be notified if the department is not interested in my candidacy?
Yes, you will be notified, but it may be at the conclusion of the search.

What if I still have questions?
If you have questions or feedback, please email us at jobs@adp.uchc.edu.

 

New Employee Orientation Program

 

When and how long is the UConn Health Center New Employee Orientation Program?
The program is held each Friday after payday from 8 a.m. to 4:30 p.m.

Where do I go the morning of my Orientation Program?
The location of the Program will vary, please check with your Human Resources officer regarding the location on the date you will be attending.

What should I bring to the sign up session for my employment benefits?
We ask that you bring with you your two forms of ID (listed on offer letter), and all other relevant information necessary to complete insurance and retirement paperwork.  (spouses, children, others social security numbers and address).

What is the dress for the Orientation?
Business/office dress is recommended. For your comfort, we recommend you bring a sweater.

If I have already completed all paperwork required for payroll and my benefits, do I need to attend the full day?
The orientation day concludes with the sign-up session. If you have completed all of your benefit and payroll paperwork prior to the Orientation program, you can report to your department after the morning program is completed.

Do I get paid for attending the UConn Health Center New Employee Orientation Program?
Yes. Orientation is considered the first day of employment and is a paid workday.

Who attends the New Employee Orientation Program?
All employees starting with the UConn Health Center.

Are there ever circumstances where the New Employee Orientation Program can be cancelled?
Orientation will be cancelled if the UConn Health Center makes a determination that due to extreme weather conditions or other disasters, only essential UConn Health Center employees should report to work. If the orientation is delayed or canceled, a message will be left on the voice mail of THE UCONN HEALTH CENTER HOT LINE 860-679-2001 as soon as a determination is made. In the event that orientation is cancelled, you must contact your Manager/Supervisor to determine if you should report to your area/unit, in accordance with the UConn Health Center Closing Policy.

What happens if I cannot attend the New Employee Orientation Program on the date I am scheduled?
If you are unable to attend on the date you are scheduled, contact your Human Resources officer as soon as possible.

Who do I call if I have any questions concerning orientation?
Please call Human Resources at 860-679-2426.

 

Obtaining a Student Placement

 

I am a high school student and would like to learn about different jobs in health care. Can UConn help me?
Yes, talk to your faculty advisor or guidance counselor in your high school. Let them know that you are interested in learning more about jobs in health care. Your high school may already have a "school to career" program. They can assist you in obtaining an observational experience.

I am a nursing student and would like to complete my clinical training at the UConn Health Center, can I come?
Most likely yes. Talk to your clinical advisor and let them know you are interested in coming to UConn and they will let you know if a clinical affiliation is in place.

 

Payroll

 

I would like to join the credit union or would like to change the amount withheld?
There are credit union forms that you can pick up in Payroll Department or have sent to you. You can use these forms to either sign up or change your deduction. Please note: there is a $25 minimum balance to open an account.

Can you send me a blank time report?
Yes. Contact the Payroll Department at 860-679-3490.

How do I get a copy of previous W2's?
Contact the Payroll Department and we will request a new W2. It takes about 1 week to 10 days to get the W2 processed.

How can I have my paycheck sent home?
Contact the Payroll Department at 860-679-3490 to process your request.

How can I get my check direct deposited?
A form is required to process this request. You may pick it up from the Payroll Department.

When will my first wire deposit be effective?
Wire deposits typically take six to eight weeks to become effective.

What happens if I changed my bank and account number?
A new deposit form will need to be filled out. Changes of this type go through a six-week pre-note process to ensure the deposit will be transferred correctly. You will receive a check until then.

What do I have to do if I serve jury duty?
The Certificate of Juror Recognition (original or copy) must be submitted. If you do not receive this certificate, a copy may be obtained from the court where you served.

What do I do if I am dismissed from jury duty early?
Record the time you actually served at the court on your time sheet. You are expected to return to work once you are dismissed. If you choose not to return, you are expected to use your own time; i.e., personal, vacation or compensatory time.

Where do I send the check I received from the court where I served jury duty?
The entire check should be submitted to the Payroll Department unless you are compensated for travel and parking. In this case, you can cash the check, keep the travel and parking money and submit a personal check or money order for the balance made out to UConn Health Center.

I lost my paycheck. How can it be replaced?
Employees must come down to the Payroll Department and have a lost check affidavit notarized. The Payroll Department will prepare an affidavit with the information they provide upon their arrival. Notaries are available on site. Employees must bring their photo ID.

How do I change my tax withholdings?
Complete a W-4 and/or W-4CT form and return it to the Payroll Department.

How can I find out what my paycheck gross amount will be for the time report submitted or prior time periods (hourly employees only)?
This information can be accessed from the Hours History page. This information can be reviewed on the Thursday after payday.

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